CYNOSURE TRAVELS & TOURS LIMITED

Effective Date: May 22, 2026

1. Introduction

At CYNOSURE TRAVELS & TOURS LIMITED (“Cynosure Travels,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information with transparency, professionalism, and integrity.

This Privacy Policy explains how we collect, use, store, protect, and share your information when you:

• Visit our website
• Use our travel and tourism services
• Book trips, tours, or consultations
• Contact us online or offline
• Engage with us through social media, email, phone calls, or other communication channels

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

To provide seamless travel and tourism services, we may collect the following categories of personal information:

Personal Information

• Full name
• Email address
• Phone number
• Residential address
• Date of birth
• Gender
• Nationality

Travel & Identification Information

• Passport details
• Visa information
• Travel history
• Flight preferences
• Identification documents required for travel processing

Booking & Payment Information

• Billing details
• Payment information
• Transaction history
• Reservation records

Health & Special Requirement Information

Where necessary for travel safety and service personalization, we may collect:

• Medical conditions
• Accessibility requirements
• Dietary restrictions
• Allergy information

This information is treated with strict confidentiality and only used when necessary to support your travel experience.

Emergency Contact Information

• Next of kin details
• Emergency contact phone numbers
• Relationship to traveler

Technical Information

When you use our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website activity
• Cookies and analytics data

3. How We Collect Information

We collect information through:

Direct Interactions

Information you provide when:

• Booking services
• Filling forms
• Requesting consultations
• Subscribing to newsletters
• Contacting our team

Third-Party Providers

We may receive information from:

• Airlines
• Hotels
• Visa processing partners
• Payment service providers
• Corporate travel coordinators
• Tourism and travel partners

Automated Technologies

Through cookies and website analytics tools, we may collect technical and usage information automatically when you visit our website.

4. How We Use Your Information

We use your information to:

Deliver Travel Services

• Process flight bookings
• Arrange hotel reservations
• Coordinate tours and travel experiences
• Provide visa advisory support
• Manage M.I.C.E. and corporate travel services

Communicate With You

• Booking confirmations
• Travel updates
• Itineraries
• Customer support responses
• Service notifications

Improve Customer Experience

• Personalize travel recommendations
• Improve website performance
• Enhance service quality
• Understand customer preferences

Legal & Regulatory Compliance

We may use your information to comply with:

• Immigration regulations
• Border control requirements
• Government requests
• Legal obligations
• Fraud prevention procedures

Marketing & Promotions

With your consent, we may send:

• Travel offers
• Promotions
• Tour packages
• Company updates
• Marketing communications

You may unsubscribe at any time.

5. Sharing of Information

To provide our services efficiently, we may share your information with trusted third parties, including:

Travel & Tourism Providers

• Airlines
• Hotels
• Resorts
• Transportation companies
• Tour operators
• Tourism partners

Service Providers

• Payment processors
• Technology providers
• IT support services
• Marketing platforms
• Cloud storage providers

Regulatory Authorities

Where required by law, we may disclose information to:

• Immigration authorities
• Border control agencies
• Government institutions
• Law enforcement agencies

Strategic Partners

We may work with trusted travel and tourism partners to support service delivery and operational efficiency.

We do not sell your personal information to third parties.

6. Data Security

Cynosure Travels implements appropriate technical, administrative, and organizational measures to protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Cybersecurity threats

Security measures may include:

• Secure servers
• Encrypted transactions
• Password-protected systems
• Restricted staff access
• Secure payment processing systems

While we strive to protect your information, no online system is completely secure. Users are encouraged to take reasonable precautions when sharing personal data online.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill travel services
• Meet legal obligations
• Resolve disputes
• Maintain business records
• Support operational requirements

When information is no longer required, it is securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on applicable laws and regulations, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Object to certain processing activities
• Request restriction of data processing

To exercise any of these rights, please contact us using the information provided below.

9. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality
• Enhance user experience
• Analyze website traffic
• Personalize content
• Support marketing activities

You may choose to disable cookies through your browser settings, although some website features may not function properly.

10. Third-Party Links

Our website may contain links to third-party websites, travel providers, or external platforms.

Cynosure Travels is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of third-party platforms before sharing personal information.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes in legal requirements
• Service improvements
• Operational changes
• Technology updates

Any revised version will be published on this page with an updated effective date.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:

CYNOSURE TRAVELS & TOURS LIMITED

Address:

2nd Floor, Jesus Saves Plaza,
Beside Chicken Republic,
Egbe Road, Lagos, Nigeria.

Phone:

+234 816 517 1619
+234 813 766 6641

Email:

info@cynosuretravelsltd.com

Website:

www.cynosuretravelsltd.com

CYNOSURE TRAVELS & TOURS LIMITED

Guiding Every Journey Beyond Borders.